Booking terms

Booking terms

Last updated: 7 October 2026

These are the terms for hiring the Evergreen mobile golf simulator. By paying a deposit you're agreeing to them. We've kept them in plain English; if anything isn't clear, ask us before you book.

1. Who you're dealing with

Evergreen Golf, a company registered in Scotland, company number SC904980. Email [email protected].

2. How a booking works

1. You send us your date, venue and the package you want, through the website form or by email.
2. We confirm by email whether the date is free and that your venue should work.
3. A £100 deposit secures the date. We'll send bank transfer details or a card payment link. The date isn't held until the deposit has arrived.
4. The balance is paid on the day of the event, before we pack down.

3. Prices and what's included

The prices on the website are the prices you pay. Each package includes delivery within our coverage area, setup, one operator for the whole event, the simulator, clubs and balls, and pack-down. Extra hours on the day are £100 each, agreed with the operator at the time and added to the balance.

4. Cancelling or changing a booking

• 14 days or more before the event: cancel and we refund the deposit in full.
• Less than 14 days before: the deposit is not refunded. No balance is due.
• Discounts: a launch-offer price or referral discount stays with the booking if you move the date, as long as the new date also meets that offer's rules.
• Moving the date: if we can do the new date, your deposit moves with it at no charge, as long as you ask 14 days or more before the original date.
• If we have to cancel (for example equipment failure or illness and we can't find cover), we refund everything you've paid. That is the limit of what we owe you.

Because the booking is for a specific date, the 14-day cooling-off period that applies to some online purchases doesn't apply here. The refund terms above apply instead.

5. Your venue

You're responsible for providing a suitable space. We need:

• an indoor area of about 5m by 4m, with a ceiling height of 2.6m or more;
• one standard mains socket within reach;
• access about an hour before your start time to set up, and up to an hour afterwards to pack down;
• parking or a drop-off point close to the entrance.

Marquees and other covered outdoor spaces are fine if the ground is level and dry. For those, we make a weather call by noon on the day and will tell you straight away if we can't go ahead safely. If we cancel for weather, we refund everything you've paid.

If we arrive and the space isn't as described and we can't set up safely, we'll do what we can to find an alternative in the venue. If there isn't one, the deposit is kept and the balance isn't charged.

6. On the day

• Our operator runs the simulator and decides who hits and when. Only one person is in the hitting area at a time.
• The operator can pause or stop play if anyone's behaviour makes it unsafe, including if a player is too drunk to swing a club safely. No refund is due if play is stopped for this reason.
• Players use the equipment at their own risk. We'll show everyone what to do and keep the area clear.
• Under-16s are welcome with an adult present. We have junior clubs.

7. Damage

You're responsible for damage to our equipment caused by you or your guests beyond normal wear and tear, and we'll invoice the repair or replacement cost. We're responsible for damage our equipment or our operator causes to the venue.

8. Insurance and liability

We hold public liability insurance. We're not responsible for things outside our control, such as the venue's power failing, access being refused, or events beyond either of our control that stop the event going ahead. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else the law doesn't let us limit.

9. Launch offer

• The Evening Package is £275 instead of £350 for the first 10 bookings confirmed with a deposit.
• The event must take place on or before 31 January 2027.
• One launch-offer booking per customer or company.
• It can't be combined with a referral discount or any other offer.
• The number of places left shown on the website is a guide. A place is only guaranteed once we've confirmed your date and received your deposit.

10. Referral scheme ("Refer & earn £50")

• Everyone who books and pays a deposit gets a personal referral code with their booking confirmation.
• A new customer who books using that code gets £50 off their event. The discount comes off the balance paid on the day.
• The person whose code was used gets £50: cash by bank transfer for private bookings, or £50 off their company's next event for corporate bookings. Credit towards a future event has no cash value.
• Rewards are paid once the referred event has taken place and been paid in full. If it's cancelled, no reward is due.
• The code has to be given when the booking is made. We can't apply it afterwards.
• One code per booking. Codes can't be used on a launch-offer booking.
• You can't use your own code, or a code from someone at the same company or household booking the same event.
• We can withdraw or change the scheme at any time. Codes issued before a change, and rewards already earned, will still be honoured.

11. Photos

We sometimes take photos at events for our own website and social media. Tell us at booking or on the day if you'd rather we didn't, and we won't.

12. The small print

These terms are governed by Scots law. If we need to change them, the terms you agreed to when you paid your deposit are the ones that apply to your booking.

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